I am often asked the secret to maintaining effective, smooth, productive and long-lasting relationships with my clients, many of which have spanned across careers let alone companies. My answer is, it doesn’t just happen, you have to work at it. If any company wants to establish and preserve a smooth relationship with its clients, it … Read moreWhat are your Obligations to your Client?
Who doesn’t love a good story? Well, no one really. I mean if the answer was no one loved a good story, then there would be no books, no magazines, no movies, etc. Everyone love’s a good story. And that’s why it is important to tell a good story when you are interacting with potential … Read moreTell me a Story
It’s not personal, it’s just business. Everyone knows that phrase, made even more famous in the movie You’ve Got Mail. Let’s just really think about that phrase for a minute: It is not personal, it is just business. As Meg Ryan said in the movie, what does that even mean? Well to begin with let’s … Read moreIt’s Not Personal, it’s Just Business
There is a more artful way of saying what I mean here…be quiet, for one. Stop talking, shut up, you talk too much for other less artful examples. One of the best ways to express what I want to talk about today came from Rima Ports, an attorney friend of mine. She would use this … Read moreShut It!
I have been contacted by several attorneys who would like me to correct my previous blog about Copyright costs. They have all informed me that the amount that I quoted (less that ($1000) was only if one was to file for themselves which was akin to preforming dentistry on oneself or walking across the Grand … Read moreYou Paid For It Why Not Protect It Part 2
Do you have the best product or the best service? It may not matter. Why? Because human nature dictates that the majority of people buy from people who are like themselves and people they like. So what does that mean for you? Well, to put it bluntly you need to be adaptable enough in your … Read moreWho Do People Buy From?
